As a brand, obtaining a photo that illustrates a review of your product or service is a significant advantage! It enhances the review written by your ambassador and sparks interest in future consumers. However, if this photo is blurry, too dark, or poorly oriented, it loses much of its value…
Trustt has thought of you by developing the “review photo moderation” feature.
Review Photos: What Are They?
Review photos are images that your customers and/or ambassadors can add to their review before sending it to you. These photos are usually taken with a smartphone in real conditions and can sometimes be of low quality. In this case, some of the photos associated with reviews don’t always serve the product they represent well.
Moderate Swatches and Review Photos
With the swatch and before/after photo moderation feature, you have the ability to:
– Hide a photo (it is not deleted) by clicking on the ❌ under the image,
– Reorient a photo by clicking on one of the arrows ↩ or ↪
– Filter a type of photo (review, before/after),
– Quickly view the review associated with the photo,
– Select the photos to publish with the review when validating a review.
