Maximizing Conversions for a Clean Beauty Brand
Seasonly develops and markets beauty products with simple formulas that respect both skin and the environment.
- Obtain qualified and enriched reviews to improve the e-shop’s commercial performance,
- Collect segmented opt-ins,
- Better define the core target audience,
- Successfully launch products in 2021
Implementation of an ambassador program on the e-shop and 7 product campaigns
- 1.6K detailed reviews,
- +300 social media posts,
- +2,100 segmented opt-ins,
- Several hundred ambassadors including 40% influencers
The Company
Seasonly is a clean beauty brand born from the desire to change how women care for their skin. The brand creates simple, natural, effective products that respect both skin and the environment.
For Seasonly, “clean” beauty is beauty that finds a balance between science, nature, and pleasure. Their product formulas are short, and the ingredients are sourced, traceable, and active. Moreover, their packaging is recycled and recyclable!
This committed beauty brand sells its products exclusively on its e-shop and in its own studios. Several product launches were planned for 2021 with a launch every two months, which is why the brand decided to collaborate with Trustt!
Maximizing Conversions on Its E-commerce Site
Seasonly is a cosmetic product brand that stands out! The products are co-created with consumers, who are the true inspirations for this brand. Skin Schools, brainstorming sessions on future products, Green Talks, or meetings organized around a specific theme… The brand is gradually becoming known thanks to its customer-centric strategy which it has mastered!
However, Seasonly sells its face and body range (about twenty products in total) exclusively on its e-shop and in its own care studios. In 2021, the brand aims to launch a new product every two months. And to succeed in its numerous launches, it must strengthen its e-reputation by creating desirability among a core target audience that needs to be better defined.
To generate even more traffic on their e-commerce site and maximize the conversion rate, Seasonly turned to Trustt. No secrets: the more reviews, qualified and enriched, on a product page or community content on social networks, the more trust is generated and sales are promoted!
Here is the projection loop proposed by Trustt over 6 months:
An Ambassador Program to Increase Their Visibility
By setting up an ambassador program on their e-shop, and launching 7 product campaigns, Seasonly was able to reinforce the image of a brand that puts its consumers at the center of its concerns. By transforming nearly 800 prospects and customers into engaged ambassadors, the brand collected a large number of qualified and enriched reviews on all of its product pages, which helped increase its visibility.
Moreover, the product campaigns allowed this brand to enrich its database with tens of thousands of additional opt-ins to drive qualified traffic to their site, engage their community, and thus generate maximum conversions.
Finally, the 7 quantitative studies allowed Seasonly to collect more than 9,700 response forms. By leveraging this valuable proprietary data, Seasonly knows its target audience better, their consumption habits, and expectations. But it can also better define its positioning to secure its product launches and make them last.
Product Campaign Results
Ambassador Reviews
One of Seasonly’s main challenges was to collect authentic, qualified, and enriched reviews to understand consumers’ expectations: what image do they have of the brand, and what claims should be highlighted to trigger purchases?
Thanks to the Trustt solution, the brand collected more than 1.6K comprehensive reviews across 7 campaigns, with an average product rating of 4.6/5.
As a result, useful data on ambassadors became available: skin type and pigmentation, its nature, and age… Thanks to these characteristics, potential customers could easily identify with the ambassadors and know if the brand’s products matched what they were looking for.
Consumer testimonials allowed Seasonly to better understand its target audience and obtain key information for successful future product launches. But that’s not all… The conversion rate and commercial performance of the brand’s e-shop were also able to improve!
+1.6K
Authentic Reviews
Social Media Posts
More than 800 ambassadors actively participated in Seasonly’s e-reputation through UGC (User Generated Content) shared on various social networks such as Facebook, Instagram, and Twitter.
The brand interacted with its community and united it through multiple publications generated by its ambassadors. Indeed, UGC represents a powerful marketing lever for brands as it ensures their presence on social networks with authentic content.
Discover below the UGC from Seasonly ambassadors:
Social Networks
